MINIHAUS München TÜV-certified again!

TÜV examiner Stefan Blättermann joined us at MINIHAUS München for a total of three days, subjecting the office, the facilities in Freiham and Pasing, and our two nurseries in Fürstenrieder Strasse to close examination. Portfolios, design, documentation: everything was visited and thoroughly checked. MINIHAUS München passed with flying colours and continues to be certified to DIN ISO 9001!

Mr Blättermann was particularly impressed by sound expertise in core processes such as the acclimatization phase, by the staff’s grasp of QM and by the high level of service they deliver daily on the basis of our “10 Golden Values”.

We set out with staff years ago to develop quality assurance methods and processes and to establish a quality management system. In 2021, we finally took the courageous step of applying to TÜV Süd for DIN ISO 9001 qualification and succeeded at the first attempt. Since then we have gone on to develop our performance further; our annual parent questionnaire is particularly valuable in this process.

Our top priority has always been and continues to be making the needs of the children who attend MINIHAUS München the focus of everything – along with the desires and expectations parents have of us, of course. Particular attention is also paid to staff issues, because only satisfied professionals who feel valued and supported are able to concentrate entirely on their work with the children and remain with our company long-term.

We would like to thank all those members of staff who have contributed to our success and to TÜV certification for the third year running now! (ks)